An Air Operator Certificate (AOC) operating company is an aviation business authorized by the civil aviation authority of its respective country to carry out specified commercial air transport operations. This certification confirms that the operator has the professional capability and resources to ensure the safety of its operations, as required by the international and national aviation regulatory bodies.
The core functions of an AOC operating company encompass a wide range of activities necessary to manage and conduct passenger or cargo air transport services. These include flight operations, maintenance and engineering, crew training, and the implementation of robust safety and security measures. The company is responsible for maintaining high standards in all aspects of its operations to comply with strict aviation regulations, which cover everything from aircraft maintenance to operational procedures and environmental regulations.
Flight operations are the most visible part of an AOC operating company’s activities. This involves scheduling flights, managing flight crews, and ensuring that all operations adhere to both regulatory requirements and internal policies. Safety is paramount, so continuous training and assessment of flight crews, including pilots and cabin staff, are regularly conducted.
Maintenance and engineering are critical for the upkeep of the aircraft fleet. An AOC operating company must have either its own maintenance facilities or contracts with approved maintenance organizations to keep its aircraft in optimal condition, ensuring that all parts and systems meet the regulatory standards for airworthiness.
Furthermore, the company must establish a systematic approach to managing safety risks, often through a safety management system (SMS), which includes risk assessment processes and promotes a safety culture throughout the organization.
Overall, an AOC operating company not only focuses on the operational and customer service aspects of air transport but also on the stringent adherence to aviation safety and security standards, making it a complex and highly regulated entity within the aviation industry.